Customer area

customer area

• Where can I enter the quitt voucher on Lemonfrog?
• What is the document " Key receipt "?
• What is the customer area?
• How can I add employees to my customer account?
• How is it possible to download the documents in another language?
• What documents are available and where do I find them?

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Registration

• Why is it not possible to enter the AHV number of my employee?
• What happens after registration?
• How do I prepare for registration and what information do I need?
• How do I register?

Login

• I am using the Internet Explorer and cannot log in to my quitt.account.

Hour recording

• How can I record the hours manually as an employer?
• How can I activate the automatic booking of hours?
• Why can I no longer record the hours worked for the previous year after the 10th January?
• How can our domestic help record their own hours worked and expenses?

Payment

• Where do I see the payment date and how do I change it?
• Why can't I specify a foreign bank account in the employee's payment data?
• Where can I find the wage preview?
• Can I use my customer account without topping it up?
• How can I top up my customer account?

Request services

• How do I submit an insurance claim with my policy number?
• How can I apply for family allowances?
• How can I invite my employee to quitt / set up the employee account?
• How can I apply for maternity allowance for my employee?