The my balance field works as follows:
Balance= The current account balance.
Open Bills= Invoices due for current and previous months
Open amount= difference between current balance and open bills.
This amount is needed to generate payroll for the current month.
Please make sure there are sufficient balances available each month so that monthly billing can take place and payroll can be generated.
Open balances, from future months if applicable, will not be displayed.
Want to top up your customer account but don't know how?
Click on the following link for more information: How can I top up my customer account?